COVID-19 Customer Letter Dear Valued Customer, We would like to share with you the Universal Site Services’ approach and response to COVID-19. First and foremost, as we’re sure you are, we are fully dedicated to the health, safety and wellbeing of our employees, their families, and our...
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Dear Valued Customer,
We would like to share with you the Universal Site Services’ approach and response to COVID-19. These are unsettling times, and I am sure that you, like all of us, are most concerned for your families and loved ones above all. Universal Site Services is fully dedicated to the health, safety and well being of our employees, their families, our wondeful clients and our business partners.
An additionally important message is, USS’ lines of service work are considered “Necessary Essential Services” and falls within the guidelines put into effect on March 17th in the Bay Area by state regulation.
Item c. of the code regarding essential needs indicates:
“For purposes of this Order, individuals may leave their residence to provide any services or perform any work necessary to the operations and maintenance of “Essential Infrastructure,” including, but not limited to, public works construction, construction of housing (in particular affordable housing or housing for individuals experiencing homelessness), airport operations, water, sewer, gas, electrical, oil refining, roads and highways, public transportation, solid waste collection and removal, internet, and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services), provided that they carry out those services or that work in compliance with Social Distancing Requirements as defined this Section, to the extent possible.”
At Universal Site Services, debris collection & sanitation which consists of Parking Lot Sweeping, Landscaping, Dayporter and Pressure Washing Services are essential to public health. The support of our teams complies with the order from the health officers of these counties. We have adjusted our operations to follow the set rules of social distancing, eliminating group communications and implemented aggressive disinfection procedures throughout our customers sites as well as our internal support functions.
Rest assured, USS is making certain that all our management teams & infrastructure functions are in place to support you, and the service delivery, just as they would be on any normal day.
Day porter / Janitorial Services:
Custodial Services are by far the most important due to disinfection procedures needed throughout properties/sites on high touch surfaces in order to prevent further germs from spreading. We will continue with our previously scheduled services and routes with emphasis of our onsite scopes of work concentrating on disinfecting and wiping down door handles, handrails, garbage can lids and high traffic areas. We will continue with litter control while on site but at a lessor important focus.
Parking Lot Sweeping:
Sweeping Service is vital for debris collection so that centers/properties do not attract rodents and sites do not get inundated with trash and debris that potentially spread additional diseases. We strongly recommend that if a change in frequency is needed that you do not stop services but simply reduce. If a change of frequency occurs upon ramping back up to normal frequencies, we have several options:
Landscaping:
These services are important to the well-being of the centers as for policing garbage and debris. Plants will not stop growing during this time. We are practicing social distancing with our reduced landscaping crews and will ensure services offered will keep your sites at acceptable levels of service.
Pressure Washing Services:
Washing is a great form of sanitation and with all the restaurants open it is very needed to keep the germs from growing and continued washing ensures proper disinfecting.
We can reach temperatures up to 300°F which will kill virus and bacteria. We recommend contacting your Account Manager to arrange for more pressure washing to disinfect high traffic areas with EPA approved soaps and very hot hot water .
Please contact us at 800-647-9337 to discuss your needs or any necessary adjustments in the field of operations. You may also contact us at INFO@UNIVERSALSITESERVICES.COM
For more information – https://www.sccgov.org/sites/phd/DiseaseInformation/novel-coronavirus/Pages/order-health-officer-031620.aspx
Sincerely,
Joe Vella and Gina Vella
Ownership
Universal Site Services, Inc.
760 E Capitol Ave, Milpitas Ca 95035
800 647-9337
gvella@universalsiteservices.com
To Our Valued Customers,
There is no higher priority to our entire Universal Site Services Family than the Safety of our Customers and Employees. We are closely following communications with medical professionals, the Centers for Disease Control (CDC), the World Health Organization (WHO), government agencies, and internal teams to stay on top of this ever-evolving situation.
In addition, I want to take a moment to remind our valued Customers of our flexibility and market adaptive policies & procedures. These practices have always been in place at Universal Site Services, Inc. to provide our Customers every-day peace of mind.
The confidence in our mutual partnerships are paramount. To that endeavor, Universal Site Services has enhanced our cleaning & sanitizing procedures in the interest of both our ‘Customers’ and ‘Employees’ health and safety.
If you would like more time spent disinfecting and adapting our cleaning regiment at your site(s) please contact your USS Account Manager or Salesperson to discuss individual Scopes of Work, along with what we can help with during this time.
We can all help prevent potential spreading the Wuhan Covid-19 Coronavirus and other respiratory illnesses by following these simple steps:
Your workplace community members can practice routine cleaning of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks) with typical cleaners and EPA-registered disinfectants that are appropriate for the surface, following label instructions.
Can the coronavirus live on soft surfaces like fabric or carpet? What about hard surfaces?
So far, available evidence suggests it can be transmitted less easily from soft surfaces than frequently touched hard surfaces, such as a doorknob or elevator button.
According to the WHO, coronaviruses may survive on surfaces for just a few hours or several days, although many factors will influence this, including surface material and weather.
Personal preventive steps like frequently washing hands with soap and water or an alcohol-based hand sanitizer and wiping down often-touched surfaces with disinfectants or a household cleaning spray, are a good idea.
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
https://about.kaiserpermanente.org/our-story/news/announcements/coronavirus-the-latest-information
https://www.osha.gov/SLTC/covid-19/
Sincerely,
Gina Vella
President
Universal Site Services, Inc.
760 E. Capitol Avenue, Milpitas Ca 95035
C: 408-639-5711
T: 408-907-5850
F : 408 258-0122
800 647-9337
gvella@universalsiteservices.com
www.universalsiteservices.com
