Universal Site Services Mission Statement

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Our Mission

At Universal Site Services our mission is to support the successful achievements of our clients.

We are focused on providing maintenance solutions, quality cleaning and landscaping services tailored to the needs of individual properties and communities across the Western United States.

Our family atmosphere and teamwork promote the infrastructure to encourage continued employee education, and training for a broadened skill set that our customers are able to rely upon.

Our mission is to create meaningful jobs where cleaners feel valued, recognized as individuals, and that their work impacts the lives of others.

We have a lower workforce turnover rate because we treat our employees well. That certainly benefits you, our customer, by delivering consistency.

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Gina Vella And Joseph Vella

Gina Vella and Joseph Vella, the family duo, have collaborated to advance the vision of their father — Leonard J. Vella. Their father believed that the success of USS is derived by the principles of loyalty, reliability, and a solid work ethic. Since 1998, the family duo have grown their customer base by staying loyal to their faithful clients by providing customized maintenance programs. Because our services help clients manage their properties more effectively, clients choose USS for their property maintenance. At USS, customer service is more than just another corporate department — it defines the way we practice business. The way that you are treated matters greatly to us; we believe that care and compassion should be driving each interaction with you, from incoming calls with a receptionist to detailed meetings with developers and product managers.

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Over 65 Years of Industry Experience 

With over 65 years of industry experience, USS has established a pillar of quality, professionalism, and reliability. Because we understand the hard work of operating a business, we will work through the night and into the day to complete any job.

USS is dedicated to implement the following:

  • Customer satisfaction
  • Trained and experienced personnel
  • Advanced technology and reliable equipment
  • Capable and robust management team

 

Our devotion to a solid work ethic has driven us to lead the industry. We are in a mission to give you the most comprehensive property maintenance programs.

Call us today at 1–800–647–9337 to give us an opportunity to serve your needs.

Testimonials

Hear From Our Customers

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“Above And Beyond – Service above and beyond. Quick with reasonable rates, high quality.”

– Candice , Property Manager
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“Great Job! – Universal Site Services worker doing property management in MilpitasI would recommend Universal Site Services to any Property Manager or Landlord. I rely on them for all of my Retail Shopping Center maintenance. I manage two shopping centers in Stockton and two in Sacramento, they provide us with sweeping, pressure washing and day porter services. I ask many favors that are above and beyond the work they are contracted to complete, and they always accommodate my requests.”

– Jessica , Property Manager
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“Great Service Provider – I have used Universal Site Services for over a year on the commercial property I manage. I have bundled my services and use the parking lot sweeping, power washing, awning cleaning, day porter.”

– Martha , Property Manager
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“Super Company – USS is reliable and responsive… they provide all exterior services for my entire retail portfolio.”

– Sandra , Property Manager
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Work with Universal Site Services Today

We are among the oldest and most reliable outdoor maintenance companies in the business, but we are still family operated. You can trust us to provide the most basic sweep, or the most detailed exterior property maintenance services that you need.

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Upgrade & Preserve Your Property

We will facilitate the needs of your property managers and owners, while keeping in mind budgetary requirements. We strive to keep the appearance of your properties in great shape.

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